Last updated on November 27, 2023 .

By using OlyPay’s services or registering an account with https://olypay.com/ (the “Website” or “Site”), or any associated websites, you agree that you have read and accepted all the terms of service contained in this agreement.

If you have not read, understood, or agree with these terms of service, it is necessary that you immediately refrain from accessing the Site and using our services.

Please note that if there is anything in these terms of service that you do not understand, you can contact us via our support email [email protected].

The Terms of Service presented herein establish the terms and conditions that apply to your usage and access of the Site, the OlyPay software (the “Software”), and the services provided by OlyPay (collectively – the “Services”), which are made available through or in connection with the Site. These Terms of Service define the terms and conditions under which OlyPay grants you access to the Site and the OlyPay Services.

This document contains the terms of service between you as a user of OlyPay and OlyPay. Your usage of the Site, Software, and/or OlyPay Services indicates your acceptance and agreement to abide by the Terms of Service presented herein. We urge you to carefully and thoroughly read these Terms of Service (the “Terms”). It is imperative that you understand these Terms before you access or use our Services (as defined herein).

The Services are operated by the following company: Block Capital UAB, reg. address: Žalgirio g. 90-100, Vilnius, Lithuania, reg. code: 306112055. (“us”, “we”, “our”, “ourselves” or the “Company”).

Risk Warning

Investing in digital assets involves a high level of risk, which is not present when dealing with traditional financial instruments and other assets. The value of digital assets is prone to sudden and significant changes, and past performance is not a guarantee of future performance when compared to other digital assets or fiat currencies.

By accessing the Website and using our Services, you hereby acknowledge and agree that:

  • You understand the risks associated with transacting in digital assets;
  • You assume full responsibility for any risks involved in using our Services; and
  • OlyPay shall not be held liable or responsible for any risks or negative outcomes arising from your use of our Services.


Upon registering for a user account in OlyPay, the following Terms will constitute a legally binding agreement between you, OlyPay, and any relevant third parties:

  • You acknowledge and confirm that you have sufficient knowledge of English to understand the meaning of the Terms. You agree that OlyPay will not be held liable for any losses or damages that result from any misunderstanding of the Terms due to your linguistic limitations in the English language.
  • By using and benefiting from OlyPay’s Services, you acknowledge and confirm that you have read, understood, and agree to abide by these Terms in their latest version, which may be amended by OlyPay from time to time, and all applicable laws and regulations. If you do not agree to these Terms, please refrain from using OlyPay’s Services.

By registering for a user account on OlyPay, you represent and warrant that:

  • You have read, understood, and accepted these Terms.
  • You are either 18 years of age or older or have the legal capacity to enter into legally binding agreements under applicable laws. Any misrepresentation of your age to gain access to OlyPay and its Services constitutes a breach of these Terms.
  • Your registration, use of OlyPay, and benefitting from its Services do not violate any laws or regulations of the country, state, province, or other jurisdiction in which you reside or are a citizen, and you will comply with all relevant laws and regulations. If your actions become prohibited or violate any laws or regulations after registering as a user, you agree to cease using OlyPay and its Services.
  • You are not using OlyPay on behalf of any third party.

You agree not to engage in any of the following prohibited uses (“Prohibited Uses”) when using OlyPay or its Services. While the following types of uses are representative, they are not exhaustive. If you have any questions about how these requirements apply to you or are unsure whether your use of our Services involves a Prohibited Use, please contact our team.

By accepting these Terms, you agree not to use your user account to:

  • Engage in unlawful activities, which include activities that would violate any laws, statutes, ordinances, or regulations, or sanctions programs, or which would involve proceeds from any lawful activity. This also includes market abuse activity and market manipulation.
  • Engage in abusive activities that impose an unreasonable or disproportionate load on our infrastructure, detrimentally interfere with, intercept, or expropriate any system or information. This includes transmitting or uploading any material containing viruses, worms, or any other harmful or deleterious programs, attempting to gain unauthorized access to OlyPay’s systems, or transferring your account or rights to a third party, except by operation of law or with OlyPay’s express permission.
  • Engage in fraudulent activities that operate to defraud OlyPay, OlyPay clients, or any other person, or provide false, inaccurate, or misleading information to OlyPay.

These Terms govern your access to and use of OlyPay and its associated Services. It is important to note that any documentation or publications made available on OlyPay, as well as any notifications made on or through the website regarding OlyPay’s Services, are also binding for your activity on the platform.

To be eligible to use the Services, users must meet the following requirements:

  • Users must be at least 18 years old;
  • Users must not be residents of any Prohibited Jurisdictions;
  • Users must have the capacity to enter into this agreement;
  • Users must provide all necessary customer information requested by OlyPay;
  • Users must complete any verification procedures required by OlyPay to the satisfaction of the Company.

Access to and use of OlyPay and its services are subject to the terms and conditions outlined below.

You acknowledge that all documentation, publications, and notifications related to OlyPay or its services are binding to your activity on the platform.

To use OlyPay’s services, you must be at least 18 years of age (in the case of customers), not reside in prohibited jurisdictions, have the capacity to enter into this agreement, provide all necessary customer information, and complete any required verification procedures to the satisfaction of the company.

OlyPay may require users to undergo verification procedures in accordance with applicable laws or at its sole discretion. Failure to comply may result in the user’s account being locked and a monthly administrative fee of up to 10% of the wallet amount being deducted until verification is complete.

OlyPay reserves the right to:

  • Temporarily or permanently discontinue any or all services or the site with notice.
  • Impose limitations or restrictions on any service or the site at any time at its sole discretion.
  • Delay or cancel any transaction related to any service if there is a risk of fraud or illegal activity.

The inclusion of hyperlinks or advertisements from third parties on the site or OlyPay does not imply endorsement by the company of their products, services, business, or security practices. You acknowledge that accessing third-party websites, apps, products, services, or businesses is at your sole risk and that OlyPay has no association with the trademarks or brands of service providers listed or advertised.

OlyPay may request your consent to grant third-party access or a connection to your account through their product/service or the site. Any decision to grant consent is at your sole risk.

OlyPay reserves the right, at its sole discretion, to attempt to rectify any erroneous withdrawal, funding, transfer, or purchase/sale transaction discovered during the provision of its services. By using the services, the user agrees to authorize OlyPay to attempt any necessary corrections, reversals, or cancellations. However, OlyPay cannot guarantee the success of any such attempt and assumes no responsibility or liability for any errors or corrective actions taken.

Digital Currency Conversion Services

OlyPay offers digital currency conversion services, which include:

  • Conversion of a digital currency to other digital currencies by the Service Provider to complete certain transactions; or
  • Conversion of a specific digital currency in the user’s digital currency wallet to other digital currencies upon the user’s request.

By using these conversion services, the user acknowledges and agrees that the conversion rate:

  • Is estimated by OlyPay at the time of the offer; and
  • Will be finally determined at the time of completing the relevant transaction, which may be different from the rate estimated at the time of the offer.

OlyPay reserves the right to cancel, limit, or reverse any transaction if:

  • OlyPay is unable to provide the conversion service; and/or
  • The cryptocurrency exchange rates on which the conversion rate is determined changes above a threshold determined by OlyPay in its sole discretion.

Digital Currency Wallet

The digital currency wallet is provided to the user by OlyPay for the following purposes:

  • Depositing, holding, and/or withdrawing digital currency
  • Transferring digital currency to a third-party hosted wallet or repository for digital currency
  • Facilitating transactions on the OlyPay platform

Regarding deposits to the digital currency wallet, OlyPay will credit the user’s digital currency wallet with the relevant amount of digital currency upon completion of the relevant transaction. For withdrawals from the digital currency wallet:

  • OlyPay reserves the right to accept, reverse, or temporarily withhold the user’s withdrawal request if OlyPay reasonably suspects a breach of these Terms, illegality, or fraud.
  • OlyPay will immediately debit the user’s digital currency wallet when a withdrawal is authorized by the user.
  • The user will be responsible for all third-party fees associated with such withdrawal.

OlyPay will apply policies to deposits and withdrawals from the user’s digital currency wallet.

The user acknowledges and agrees that the use of the digital currency wallet and/or its functionality may be limited and/or restricted by OlyPay due to:

  • Any OlyPay system limitations from time to time
  • The user’s failure to complete any further verification procedures as required by OlyPay
  • Any breach of these Terms, non-compliance, or similar reasons

OlyPay will make reasonable efforts to provide prior notice of any such limitations or restrictions.

Fiat Currency Wallet

The user may use the fiat currency wallet to:

  • Deposit, hold, and/or withdraw their local fiat currency;
  • Facilitate transactions on OlyPay’s platform.


  • OlyPay will credit the user’s fiat currency wallet with the relevant amount of fiat currency upon completion of the relevant transaction;
  • The user may only make a deposit from a supported deposit method held in their own name. Third-party deposits are strictly prohibited;
  • The user may only deposit local currency using a supported deposit method compatible with the deposit methods available in their country;
  • Except in the case of a SEPA transfer, the user may only make deposits denominated in the local currency associated with their fiat currency wallet (if applicable);
  • When making a deposit using a credit or debit card, the user authorizes OlyPay to facilitate the debiting of the funds from their bank account in order to complete the deposit;
  • The user must not use cash or cheques to make deposits. OlyPay reserves the right to refuse any payment made by cash or cheque. Any account that receives more than one cash or cheque deposit may, at OlyPay’s sole discretion, be suspended indefinitely.


  • OlyPay has the right to accept, reverse, or temporarily withhold the user’s withdrawal request if the OlyPay reasonably suspects a breach of these Terms, illegality, or fraud;
  • OlyPay will immediately debit the user’s fiat currency wallet when a withdrawal is authorized by the user;
  • The user will be liable for all third-party fees associated with the withdrawal;
  • The user agrees not to make or attempt to make any withdrawal of funds from their fiat currency wallet to the bank account of a third party and accepts that any such withdrawal may be refused and/or result in restriction or termination of their account.

Service fees will apply to deposits and withdrawals from the user’s fiat currency wallet.

The user acknowledges and agrees that their use of the fiat currency wallet, and/or the functionality of the fiat currency wallet, may be limited and/or restricted by OlyPay:

  • Due to any OlyPay system limitations from time to time;
  • If OlyPay determines that the user must complete any further verification procedures; and
  • For any breach, non-compliance, or similar reason.

To the extent reasonably possible, prior notice of such limitations will be given.

User’s Use of the Services

By using the Services, the user agrees to comply with these Terms and all applicable laws at all times.

The user agrees not to attempt or actually, either alone or with any third party:

  • Alter, reverse-engineer, modify, circumvent, disable, amend, tamper with or change any part of the Services, security features or the Site.
  • Infect any Services or the Site with any software, malware, or code that may infect, damage, delay or impede the operation of any Service or the Site or which may intercept, alter or interfere with any data generated by or received through any Service or the Site.
  • Allow any third party to use the user’s account in any way or deal with any Services in any manner other than as permitted by these Terms.
  • Access any account that does not belong to the user.
  • Access any Services through any means other than through the OlyPay on the Site.
  • Use the Services in any Prohibited Jurisdictions.
  • Use the Services for any Prohibited Activities.

The user agrees that they shall be solely responsible for all taxes, penalties, costs, charges, or other amounts that they may incur in connection with their use of the Services.

The following activities, practices, businesses, or items are strictly prohibited and considered “Prohibited Activities”:

Pyramid or referral selling, Ponzi schemes, or any multi-level marketing scheme or program.

The provision of investment, credit, or financial services regulated by applicable laws.

The sale or provision of counterfeit, illegal, or unauthorized products.

The sale or provision of pornography or other obscene materials.

The sale or provision of arms, defense, or dual-use goods.

The sale or provision of pharmaceutical products, drugs, cosmetics, or food supplements (regulated or unregulated).

Operating any business conducting gambling or betting operations.

Using the Services on behalf of any third-party not authorized by OlyPay.

Facilitating transactions in privacy coins.

Engaging in any illegal activity that is considered illegal either in the user’s jurisdiction or in OlyPay’s jurisdiction.

Violating any third-party intellectual property rights.

Responsibility of the User


The user is solely responsible for determining if any taxes apply to transactions conducted through the Services. The user must withhold, collect, report, and remit the correct amount of taxes to the appropriate tax authorities.

Export Controls

The use of the Services is subject to international export controls and economic sanction requirements. By using the OlyPay Services, the user agrees to comply with all international export control regulations that may apply to a transaction.

Economic Sanctions

The use of the Services is also subject to economic sanction requirements. Therefore, the user acknowledges and agrees that they may NOT open, use, or have access to the Services if:

  • They are in or under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Syria, or any other country subject to United States embargo, UN sanctions, HM Treasury’s financial sanctions regime, or on the U.S. Treasury Department’s Specially Designated Nationals List, the U.S. Commerce Department’s Denied Persons List, Unverified List, HM Treasury’s financial sanctions regime, or any other applicable sanctions lists; or
  • They intend to supply any acquired or stored Digital Currency to Cuba, Iran, North Korea, Sudan, or Syria, or any other country subject to United States embargo or HM Treasury’s financial sanctions regime (or a national or resident of one of these countries), or to a person on the Specially Designated Nationals List, HM Treasury’s financial sanctions regime, or any other applicable sanctions list.

Limited License in Respect of The Site

OlyPay grants the user a limited, non-exclusive, non-transferable license to access and use the Site and its content, solely for the purpose of accessing and using the Services in accordance with these Terms.

The user is expressly prohibited from using the Site for any purpose other than as set out in these Terms. All other rights, title, and interest in and to the Site remain vested in OlyPay.

The user agrees not to copy, imitate, use, transmit, distribute, sell, license, reverse-engineer, modify, publish, participate in the transfer or sale of, create derivative works from, or exploit any part of the Site or related content, in whole or in part.

Suspension and Cancellation of Accounts

OlyPay reserves the right to suspend, restrict, or cancel the user’s access to any or all Services provided by OlyPay, where it reasonably suspects a breach of these Terms, illegality, or fraud. OlyPay may also suspend or cancel the user’s account if:

  • Required by applicable laws or pursuant to a valid order issued by a court or government agency
  • The user is suspected of engaging in any Prohibited Activity
  • The user’s account is subject to any pending litigation, investigation, or government proceeding
  • The account may compromise OlyPay’s compliance obligations in accordance with applicable laws
  • Third-party service providers and/or licensors to OlyPay are unable to support the account

OlyPay may also suspend or cancel the user’s account in the following circumstances:

  • The user is required to carry out further identity verification and/or EDD, as determined by OlyPay in its sole discretion
  • The user has provided or is suspected of providing false information or refusing to provide information required for identity verification and/or EDD
  • OlyPay suspects that the user’s account is or has been associated with, or poses a high risk of, money laundering, financing of terrorism, fraud, or any other financial crime
  • The name registered on the user’s account does not match the credit/debit card and/or financial bank account used to make deposits on the account
  • The user makes statements that are sexually explicit or offensive while engaging with customer service agents, including expressions of bigotry, racism, hatred, or profanity.

Upon cancellation of the user’s account, OlyPay shall, except where legally obligated not to, return the available cryptocurrency and/or local currency balances to the user in the following manner:

  • Cryptocurrency: If the user has an available balance of supported cryptocurrency in their account above the Minimum Threshold, OlyPay will liquidate the cryptocurrency and deposit the value realized from the liquidation into the user’s fiat currency wallet. The Minimum Threshold is EUR10.00, or its equivalent in any applicable supported cryptocurrency calculated on the day on which the liquidation is performed. OlyPay will not send the supported cryptocurrency to an alternative wallet address. The user assumes any risk of negative exchange rate fluctuation, and they shall have no claim against OlyPay for any losses they may suffer as a result of the liquidation of their available balance of supported cryptocurrency.
  • Local Currency: OlyPay shall return to the user an amount no greater than the cumulative value of all local currency deposits to their account, where applicable. Payment shall be made to the user following submission of valid bank account details in their name. OlyPay shall not transfer local currency to any bank account in the name of a third party.

If the user’s account has been suspended due to failure to adhere to EDD procedures or any reason under Section “Agreement” (cl. 2), OlyPay reserves the right, to the extent permissible by law, to convert the user’s digital currency into fiat and to deduct an inactivity fee of up to 10% of the amount in their wallet.

Should OlyPay suspect that the user is using their fiat currency wallet primarily for the purpose of storing local currency, OlyPay reserves the right to restrict, suspend or terminate their account. Furthermore, where any local currency in the user’s fiat currency wallet is not used for a period exceeding 3 months, OlyPay may charge and obtain from the user, an inactivity fee of EUR or GBP 2.00, as the case may be, per month (or the equivalent in the user’s account’s operating currency), which shall be collected from their local currency held in their fiat currency wallet.

Users have the right to cancel their account at any time by using the account’s provided functionality to request a cancellation and withdrawing all digital currency from their digital currency wallet.

The cancellation of the user’s account will only be effective if the user has paid any outstanding amounts owed to OlyPay and expressly authorizes OlyPay to cancel or suspend any pending transactions at the time of cancellation.


The following terms govern the treatment of confidential information:

“Confidential Information” refers to any information of any kind obtained by a party from another party, whether in writing, electronic form, or through discussions between the parties. This information may include scientific, business, or financial data, know-how, formulae, processes, designs, sketches, photographs, plans, drawings, specifications, sample reports, models, lists, price lists, studies, findings, inventions, or ideas. It also includes analyses, concepts, compilations, studies, and other materials prepared by or under the control of a party that contain or reflect such information.

The party receiving Confidential Information (“Receiving Party”) must treat all Confidential Information as confidential.

The Receiving Party may only use Confidential Information for the purpose of exercising its rights or fulfilling its obligations under these terms.

The Receiving Party may only disclose Confidential Information to its employees and contractors who:

  • Have a need to access such Confidential Information solely for the purpose referred to in the previous clause; and
  • Have been advised of the obligations of confidentiality and are under obligations of confidentiality substantially similar to those set out in these terms.

The Receiving Party has no obligation to keep confidential any information that:

  • Was legally in its possession or known to the Receiving Party without any obligation of confidentiality prior to receiving it from the party disclosing Confidential Information (“Disclosing Party”);
  • Is, or subsequently becomes, legally and publicly available without breach of these terms;
  • Is independently developed by the Receiving Party, which independent development can be shown by written evidence; or
  • Is legally obtained by the Receiving Party from a third-party source without any obligation of confidentiality.

Except as stated above, the Receiving Party’s confidentiality obligations are perpetual and will survive the termination or expiry of these terms.

The Receiving Party may disclose Confidential Information pursuant to a valid order issued by a court or government agency, provided that the Receiving Party provides the Disclosing Party with:

  • Prior written notice of such obligation; and
  • The opportunity to oppose such disclosure or obtain a protective order.

Force Majeure

“Force Majeure Event” refers to an unforeseeable event beyond the reasonable control of OlyPay, which could not have been anticipated or prevented, including but not limited to strikes, lockouts, other industrial disputes, war, riot, or civil commotion.

If a Force Majeure Event prevents or restricts OlyPay from performing any of its obligations under these Terms, the following provisions shall apply:

OlyPay will notify the user within a reasonable timeframe, specifying the nature and extent of the circumstances giving rise to the Force Majeure Event.

OlyPay shall not be liable for any failure or delay in the performance of its obligations to the extent that such failure or delay is directly caused by the Force Majeure Event(s).

OlyPay shall not be responsible for any losses or damages suffered by the user as a result of a Force Majeure Event.

Intellectual Property Rights

The user acknowledges and agrees that all rights, title, and interest in and to any OlyPay Intellectual Property are proprietary to OlyPay and shall remain vested in OlyPay at all times.

By using the Services, the user unconditionally and irrevocably agrees that they will not, at any time or under any circumstances, acquire any rights of any nature in respect of OlyPay Intellectual Property.

“OlyPay Intellectual Property” means any and all tangible and intangible rights associated with:

  • names, brands, all patents, trademarks, works of authorship or creative works, images, photographs, designs, design rights, drawings, sketches, models, samples, copyright (including all copyright in any logos, devices, designs, and rights in and to the software used in relation to the OlyPay), systems, methodologies, specifications, inventions, formulae, source codes, proprietary material, ideas, concepts, trade secrets, procedures, skills, tools, methods, techniques, rights in databases, which are held, used, or accessed by OlyPay from time to time;
  • any and all data or metadata generated by the users and/or OlyPay in relation to their use and provision of the Services;
  • any software, code, or programming statements and instructions comprising or forming part of the Site and/or Services, and all related documentation, technical data, instructions, information, and functional specifications required for operation;
  • the Website’s domain name(s);
  • the trade secret rights in relation to the Services;
  • the know-how regarding the Services;
  • the trade names and/or words “OlyPay” or any other abbreviated form or derivative of the foregoing, used by OlyPay from time to time;

in each case, whether registered or unregistered, and including all improvements thereto from time to time.

Warranties and Representations

OlyPay provides the Site and Services with reasonable care and skill. However, OlyPay makes no representations or warranties, whether express or implied, and assumes no liability or responsibility for the proper performance of the Site and/or the Services.

The user acknowledges and agrees that their use of the Site and/or the Services is at their own risk, provided they have been provided using reasonable care and skill. To the extent permitted by law, OlyPay disclaims all warranties, whether express or implied, including but not limited to:

  • the availability or uninterrupted operation of the Site and/or any Service;
  • the absence of viruses or other harmful components from the Site and/or the servers that make them available;
  • the provision of financial, investment, tax, or legal advice;
  • the brokering of transactions on behalf of the user.

The user is solely responsible for determining the appropriateness of any transaction, considering their financial and investment resources, plans, and tolerances.

By accessing any Service and/or the Site, the users warrant and represent to OlyPay that:

  • they are not resident in any of the Prohibited Jurisdictions;
  • they will not use the Services for any Prohibited Activities (as described in Section “User’s Use of the Services”);
  • they have the legal capacity to agree to and be bound by these Terms;
  • they are 18 years or older;
  • these Terms constitute a valid, binding, and enforceable contract;
  • their entering into and implementation of these Terms is in full compliance with applicable laws;
  • they understand that dealing in digital currency is highly experimental and contains inherent risks;
  • they are aware of and understand the risk of incurring losses in the course of, or as a result of, their use of the Services.

Each of the user’s warranties is separate, material, and continues and remains in force irrespective of the status of their account. The user’s warranties are not limited or restricted by inference from the terms of any other warranty or by any other words in these Terms.


The user unconditionally and irrevocably indemnifies and holds OlyPay (including its directors, agents, contractors and service providers, in whose favour this constitutes a third party stipulation capable of acceptance in writing at any time) harmless against all costs and all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with:

any breach of these Terms by the user, including (without limitation) the breach of any warranty given by the user;

any dispute between the user and any other party using any Services.


OlyPay shall not be liable for any loss arising other than as a result of its own negligence, or wilful default, if any, and, in any event, will not be liable for any direct or any indirect consequential loss (including loss or profit). OlyPay shall have no liability for any market or trading losses you may incur.

To the maximum extent permitted by law, in no event shall OlyPay, its affiliates, licensors, and business partners, be liable to the user for any losses, indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses arising out of or in any way connected with access to or use of the Site, the OlyPay and/or Services, even if we and/or affiliates, licensors, and business partners have been advised of the possibility of such damages. OlyPay shall be under no obligation to inquire into, and shall not be liable for, any losses incurred by the user or any other person as a result of the maintenance, transfer, receipt or delivery of fraudulent, defective or otherwise impaired digital currency. OlyPay does not provide, nor does OlyPay accept responsibility for, legal, tax or accounting advice.

OlyPay shall not be liable for any financial loss suffered by you unless this results from the negligence, fraud or wilful default of OlyPay or from breach by OlyPay of applicable laws and regulations. We reserve the right to decline to execute any order/transaction for you, for any reason whatsoever. The value of your investments and the income arising therefrom may decrease as well as increase. We shall not be held liable for any loss incurred by you arising from changes in market conditions or market fluctuations. If any provision of these Terms is or becomes invalid or contravenes any rules or regulations, the remaining provisions shall not be invalidated.

The indemnity set out in these Terms is in addition to, and not in lieu of, any other remedies that may be available to OlyPay under applicable law.

Without limiting the foregoing, in no case shall any liability OlyPay does have for losses the user suffers arising under these Terms from any Services shall not, in respect of any 6-month period (calculated from the date relevant Services are provided), exceed the charges payable by the user for the relevant Services in that 6-month period.

Assignment and Novation

OlyPay reserves the right to assign, novate, mortgage, charge, subcontract, delegate, declare a trust over, or otherwise deal with any or all of its rights and obligations under this agreement, with or without the user’s consent.

The user shall not assign, novate, transfer, mortgage, charge, subcontract, delegate, declare a trust over, or otherwise deal with any of its rights and obligations under this agreement.

Relationship Between the Parties

The parties acknowledge and agree that:

none of the parties are partners or agents of each other;

none of the parties will have any right, power, or authority to enter into any agreement for or on behalf of, or incur any obligation or liability of, or to otherwise bind any other party; and

these Terms shall not be interpreted or construed to create an association, joint venture, or partnership between the parties or to impose any liability attributable to such a relationship upon any party.


The user agrees and acknowledges that:

All communications, agreements, notices, and any other documents relating to their account or use of OlyPay’s services will be provided electronically by posting them on the OlyPay website, emailing them to the email address provided by the user, or through any other form of electronic communication. The user consents to receiving all communications electronically;

The user shall have the necessary hardware and software to receive, access, and retain communications sent to them electronically.

Any notice to the user sent by email to their registered email address shall be deemed to have been received on the date of sending (unless the contrary is proved). The user can update their contact information by logging into their account and accessing the settings page or by notifying OlyPay via our support email [email protected].

Identity Verification

To comply with local and international laws and regulations related to KYC (“Know Your Customer”) processes, OlyPay requires users to provide certain personal information when opening an account. The extent of the verification will depend on the country of registration and the deposit and withdrawal limits selected by the user.

OlyPay may also perform enhanced due diligence (“EDD”) procedures for user accounts. Users accept that they will remain subject to these procedures at all times.

Governing Law and Jurisdiction

These Terms and any matters arising from them shall be governed by and construed in accordance with the laws of Lithuania.

These Terms, their subject matter, and their formation are governed by Lithuanian law. The courts of Lithuania shall have exclusive jurisdiction to settle any dispute or claim arising from these Terms, their subject matter, or their formation (including non-contractual disputes or claims), unless the user’s national law requires otherwise.


We reserve the right to modify these Terms and any other documents related to the Services we offer at any time. OlyPay will notify users of changes to these Terms by posting the updated Terms on the Website and updating the “Last Updated” date above. It is the user’s responsibility to refer to and read these Terms regularly.

Users must accept any amendments before being able to continue using OlyPay. By using OlyPay and/or placing any order after an amendment, users agree to accept the amended Terms.


In the event that any part of these Terms is found to be invalid or unenforceable, the rest of the Terms shall still remain in full force and effect.

OlyPay’s failure or delay to enforce compliance with these Terms does not mean that we waive our right to enforce these Terms in the future.

By accessing and using our Site and/or Services, you acknowledge that you have read and agreed to these Terms.

If you do not agree with any part of these Terms, you must immediately discontinue using our Site and/or Services.

Any waiver of a provision, condition, or requirement of these Terms by OlyPay shall not be deemed to be a waiver of any future obligation to comply with such provision, condition, or requirement.

All policies and other documents posted on our Site are considered an integral part of these Terms.

For more information or any question, please contact us via our support email [email protected].


  1. Afghanistan
  2. Albania
  3. Bahamas
  4. Barbados
  5. Belarus
  6. Botswana
  7. Burkina Faso
  8. Burundi
  9. Cambodia
  10. Central African Republic
  11. Congo, DR
  12. Crimea
  13. Eritrea
  14. Ghana
  15. Gibraltar
  16. Guinea
  17. Guinea Bissau
  18. Haiti
  19. Iceland
  20. Iran
  21. Iraq
  22. Jamaica
  23. Lebanon
  24. Libya
  25. Mali
  26. Mauritius
  27. Mongolia
  28. Myanmar
  29. Nicaragua
  30. North Korea
  31. Pakistan
  32. Palestine and all associated territories
  33. Panama
  34. Russia
  35. South Sudan
  36. Sudan
  37. Syria
  38. Trinidad and Tobago
  39. Uganda
  40. United Arab Emirates
  41. United States of America
  42. Vanuatu
  43. Venezuela
  44. Yemen
  45. Zimbabwe
  46. Somalia
  47. Cuba
  48. Donetsk and Luhansk regions of Ukraine.